Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our services
• Fill out consultation forms
• Contact us via email, phone, or WhatsApp
• Subscribe to our newsletters
• Attend our events or webinars

This information may include:

• Full name and contact details (email, phone number, address)
• Date of birth and nationality
• Educational background and academic records
• Test scores (IELTS, TOEFL, GRE, etc.)
• Passport and visa information
• Financial information for scholarship applications
• Career goals and study preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Consultation Services: To provide personalized education counseling and guidance
• Application Processing: To assist with university applications, visa processing, and documentation
• Communication: To respond to your inquiries and provide updates about your applications
• Service Improvement: To analyze and improve our services and website functionality
• Marketing: To send promotional materials, newsletters, and event invitations (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We may share your information with:

• Educational Institutions: Universities and colleges you apply to
• Government Authorities: Visa offices and immigration departments as required
• Service Providers: Third-party vendors who assist us in providing services (e.g., test preparation centers, document verification services)
• Legal Requirements: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data during transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection practices
• Confidentiality agreements with employees and partners

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After your application process is complete, we may retain your information for up to 7 years for record-keeping and legal compliance purposes.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your information for marketing purposes
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Nepal, including countries where universities and visa offices are located. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: